Hello bakers!
Our goal is to get your items to you as fast as possible.
We ship anywhere in Australia, as well as internationally (all countries).
Orders are shipped using Australia Post with a flat rate calculated at checkout.
FREE Shipping is available for Australian customers that spend over $100.
–
If you’d like to calculate a domestic or international delivery timeframe, please try Australia Post’s shipping calculator.
Australia Post will directly send you your tracking number via the email address you supplied during checkout.
Please ensure you check your junk or spam folders if you are having trouble finding the email from Australia Post.
We design, manufacture and ship our products from Melbourne, Australia.
You may be responsible for import duty and taxes in your country this is not included in our shipping fee.
Lulu & Stone is not responsible for any delays, damages or lost items during transit.
The customer is responsible for any redelivery fees.
Problem with your order?
If you have received the incorrect item or something is missing from your order, please let us know within 7 days of your parcel being delivered. We will require you to send a photo of your printed invoice received in your order.